Help Center

Get the answers for all your questions about us

Our team is here for you 24/7. Before reaching out, check our FAQ below for quick answers. If you do not find what you need, contact us anytime. We will be glad to help.

Do I need ID to make an exchange?
How are your exchange rates determined?
Are there any hidden costs?
How quickly are transactions completed?
Can non-Canadians use your service?
How secure are your services?
What currencies do you exchange?
Is there a minimum or maximum transaction limit?
How can I contact support?